Established 2004 · Dubai, UAE
Two decades of communication technology in the Middle East
Metelco — Middle East Telecoms Company — offers local technical, sales and marketing support for the region in relation to its product portfolio, specialising in communication software applications with a strong focus on voice.
20+
Years in the region
Established in Dubai, 2004
8
Industries served
Government to healthcare
24/7
Support coverage
Mission-critical environments
100%
Interactions analysed
Automated quality management
Dubai Media City · since 2004
Who we are
A regional representative for technology communications solutions
Metelco Enterprises FZ LLC, established in 2004 in Dubai, UAE, offers local technical, sales and marketing support for the Middle East region in relation to its product portfolio.
In addition to the current offering, Metelco also comprises a number of key strategic partnerships which enhance its capabilities in executing and successfully completing projects.
We enable enterprises across government, finance, transport, energy, education and healthcare to monitor and manage their internal and external communication processes.
Core capabilities
Local expertise, global technology
Regional presence
Based in Dubai Media City since 2004, with local technical, sales and marketing support for the Middle East region.
Strategic partnerships
A number of key strategic partnerships that enhance our capabilities in executing and successfully completing projects.
Focus on voice
Deep specialisation in communication software applications with a strong focus on voice — where accuracy and uptime matter most.
Enterprise scale
Enabling enterprises to monitor and manage their internal and external communication processes across multiple sites.
Trusted where communication is mission critical
Organisations across the Middle East rely on Metelco to monitor and manage their internal and external communication processes.
Government
Finance & Banking
Transport
Manufacturing & Construction
Oil & Gas
IT & Telecommunications
Education
Healthcare
A partnership that runs well beyond the sale
Metelco provides local technical, sales and marketing support for the Middle East region, backed by strategic partnerships that strengthen delivery on every project.
24×7 support
Mission-critical environments
Advise
We apply two decades of regional experience to understand your specific needs, analyse the detail and architect a solution that fully meets your requirements.
Enable
Technical expertise to quickly provision, configure and customise your solution while minimising operational disruption — cloud, hybrid or on-premises.
Manage
Versed in mission-critical environments, we deliver exceptional support available 24×7, plus managed services that reduce the burden on your internal teams.